Retail & ecommerce
More listings, faster answers, fewer late nights.
Retail runs on volume: product content, customer questions, supplier pricing and promotions that never stop needing attention.
A bright retail studio with product photography and screens
What gets in the way
The week disappears here.
Product descriptions written in batches nobody enjoys
Customer questions repeating all day
Supplier cost changes eroding margin quietly
Promotions planned late and rushed out
Workflows
Jobs you can hand over.
Each one is a piece of work with a clear finish line, prepared for your review.
Product content
Draft consistent titles, descriptions and attributes at volume.
Customer replies
Answer common questions accurately, escalating what needs a person.
Supplier pricing
Watch cost changes and show the effect on your selling price.
Promotion planning
Prepare campaign copy and schedules ready for approval.
Review responses
Draft measured replies to feedback, good and bad.
Stock reporting
Daily view of what is moving, stuck or about to run out.
Marketplace admin
Keep listings tidy and flag what breaks channel rules.
Returns handling
Prepare return decisions and messages consistently.
Ask like this
Say it the way you'd say it.
“Write descriptions for the 40 new lines we added”
“Tell me which products lost margin after the last supplier update”
“Draft next week's promotion emails for approval”
Controlled action
Where IrisKey steps in.
Price and promotion changes are released by an owner, never applied automatically
Refunds above your threshold require named approval
IrisKey.ai™
Authority before autonomy.
Capable AI is not enough. Before anything consequential happens — money moving, a message going out, a record changing — IrisKey confirms who is asking, what they may do, and whether a human needs to approve it.
Identity
Who is actually asking for this.
Permission
Whether they are allowed to ask for it.
Authority
Whether it can be done without a person signing off.
Verification
A record of what was checked, and by whom.
Held for approval
“Send the supplier the revised terms” — drafted, verified, waiting on you.